3+

Customers across three continents

5X

Business Growth Rate

6M

Potential User Base

35+

Team Size
MIC
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MIC

MIC – MicroGrid Intelligent Connect- Now with MIC you can engage your customers Personally in building emphatical and emotional intelligent assistant, you can ASK your customers or be with them as required.

Digisign: Dynamic Form template & e-Fax/Sign, Track data capture to reduce processing Costs

Take the work out of your document workflow and let your customers complete the process through any channel. IVR ( Voice), Vocie APP, e-Sign,e-Fax, OCR.
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Conversational Schedule

The conversational schedule suppports multiple channels for user to book appointments, reschedule, send reminders, alerts, cancel the appointment.

Order Management System

Multichannel order management software (OMS) for wholesalers OMS provides efficient order processing workflows to ensure that orders from all channels are managed in one place and automated wherever possible.
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Open Eco System

It all comes down to choice, and people want it their way. By interoperating with a range of competing and non-competing technologies, you create new opportunities for wider target buyers who are interested in purchasing just a slice of the workflow at the enterprise level.

Conversational CRM

With Conversational CRM, the old-school “monologue” marketing style where only the brands get to speak is replaced with customer-oriented dialogues – where the brands can deeply listen and learn about their clients’ needs.
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AE Signal

Conversational Real-time AE detection & review: Real-time Adverse Event Detection & Comprehensive Review Quickly detect adverse events through online/Conversational AI discussions.

Industries

Group 260@2x
Healthcare
We learned by combining from some of the best of the breeds, we don’t want to re-invent the wheel.
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Travel & Hospitalization
We learned by combining from some of the best of the breeds, we don’t want to re-invent the wheel.

Why choose us?

We strongly believe in CO-Innovation/Collaboration/Investment behind Plug & Play Technology. Once you come, we will build long-term relations with you and your personal interests, caring about and piquing genuine curiosity about your end-user’s lives.
Empathy
Awareness
Familarity
Education
Consideration
Emotion
Decision
Advocacy

Capability

MIC supports OMNI-Channel communications to provide optimal & personalized patient experience

MicroGrid (& for its products) has established a QMS following GAMP 4 & 5 practices, adhering to GxP processes, is Global ePA (Privacy Assessment) certified meeting the local DP laws, conforms to Risk & Compliance Policies, and has implemented 21 CFR Part 11 Governance and Documentation.

Integrations

Partners

Use Cases

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