What we're all about
We learned by combining from some of the best of the breeds, we don’t want to re-invent the wheel. We strongly believe in co-collaboration/Innovation and Investments. We want end-users to be center and we dive ourselves into the shoes of our customers in understanding their customers. Learnt from best i.e Apple not mentioning their product features, whether it is 7 or 70 years old! In mere minutes, the end users discover how to connect and sync perfectly.
“Our Commitment is to make conversational Platform to connect your users and interact and transact through their daily conversations”.
The heart of the Microgrid cloud consists of programmable platforms that simplify your most complex customer interactions and business processes that take place over the phone for end-users, making them more user-friendly. Easily connect people to the information they need, anytime and from anywhere.

Partnering with

CEO Sundar Pichai believes
“It’s about empowering other people to succeed. To lead effectively, you have to understand the person you’re working with, not just the role they play.”

  • Products and services as a system integrator, with core focus on enterprise application integrations in the technology landscape of the clients.
  • Cost effective and Rapid solution provider to Health Care and Finmart verticals
  • Enabling better functionalities, higher efficiencies, and removal of redundancies
  • Automation platform leveraging IoT and AI technologies
  • End-to-end, full life cycle services from conceptualization to design, develop, implement to post implementation support built on Agile Methodology.
Global Network & Infrastructure
Fast, reliable & secure network
Embedded AI & ML
Best in class AI Platform, Intelligence in everything
Best-in-class Security
Protect systems, data,& users
Best of Google
Bringing culture of innovation to customers & partners
Fully Managed No Ops
Ease of use with Server less

Core Values

Our Mission
We empower businesses in using technology to create intuitive and secure automated dialogs via the voice and related channels to improve quality of life.
Our Vision
Customer Centric, believe in Co-Innovation and Co-investment in transforming Customer Experience (Cx) 


We learned by combining from some of the best of the breeds, we don’t want to re-invent the wheel.
Travel & Hospitalization
We learned by combining from some of the best of the breeds, we don’t want to re-invent the wheel.
We Assemble
We Co-Collaborate / Innovate / Investment
You be the judge
We Collaborate to Test
Be in control of
We collaborate and invest with you on next steps : you focus on your Core Business.

Our Team

Our Core Pillars

Rama Narayana Vedula

Co-founder & CEO (Chief Executive Officer)

Being a veteran, Ram’s strong leadership anchors MicroGrid. He has led many teams, achieved multiple program goals, and built Management Systems for over 110 organizations in his 26 years of experience. He brings with him rich experience in a spectrum of business verticals. In his last assignment, he had successfully led a USAID funded Capacity building a CIS implementation project for a national utility in Central Asia.
Syam Srinivas

Co-founder and CTO (Chief Technology Officer)

Syam is MicroGrid’s face of Technology. With 16+ years of IT experience in complete project life cycle management, implementation, and support, he is versatile in a variety of technology stacks. He possesses a unique ability to comprehend business requirements and architect solutions as products/projects that provide clients with significant business benefits. He has successfully implemented a number of program in the region’s emerging economies.

Co-founder & CPO (Chief Product Officer)

Ananth has always been synergistically efficient with his teams in owning and engineering a product end-to-end. His signature reflects his core beliefs in process approach, best practices, and quality. Over the course of his 12+ years of experience, he has built many product successes that have created significant use value and wonderful user experiences. In his most recent work, he created and customized a complicated enterprise solution for a large utility.
Jacob Cherian

Director & CSO (Chief Strategy Officer)

At Microgrid, Jacob is in charge of strategy, business excellence, and environmental efforts. His professional expertise spans forty sectors over four decades, and includes large and medium organizations in both the public and private sectors. His prior position in the healthcare industry includes serving on the board of a 350-bed super-specialty hospital. He has also served as an advisor to major pharmaceutical businesses, medical equipment manufacturers, logistics distribution, IT, BPOs, mining, metallurgy, and material science organizations.


MIC supports OMNI-Channel communications to provide optimal & personalized patient experience

MicroGrid (& for its products) has established a QMS following GAMP 4 & 5 practices, adhering to GxP processes, is Global ePA (Privacy Assessment) certified meeting the local DP laws, conforms to Risk & Compliance Policies, and has implemented 21 CFR Part 11 Governance and Documentation.



Use Cases

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